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Policies

Privacy Policy

The purpose of this privacy policy is to explain how Law Training Centre (Kent) Ltd collects, stores and uses your personal data and how we make sure that we meet our legal obligations to you under the UK and EU data protection laws including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the “Data Protection Laws”). This privacy policy may be updated.

Law Training Centre (Kent) Ltd’s processes for complying with UK and EU data protection laws includes:

  • our commitment to compliance with privacy requirements
  • our approach to privacy, as outlined in this policy
  • our technology and processes, and
  • our people, including the training we undertake.

This policy applies to any personal data that we collect about you. When we collect and use your personal data, we are a controller of the personal data, which means that we are responsible for looking after it. We will use your personal data fairly, lawfully and in a transparent manner, and in accordance with the Data Protection Laws.

If you have any questions in relation to this policy or generally how your personal data is processed by us please contact info@ltckent.co.uk.

 

What information do we collect about you?

Law Training Centre provides professional legal education to students and practising legal professionals in the UK and overseas.

When you participate in our courses, we may collect personal information about you. We collect a range of personal information including identity data, meaning any information from which a person can be identified, this will include your name, gender and date of birth. We also collect contact data such as telephone numbers, address and e-mail addresses.

When you make an application for a programme, we will ask whether you have any disabilities. You are not obliged to inform us but any information you do provide will assist us to assess how we will meet our legal obligations in relation to any disability you may have.

We also collect academic data within your application for example your education and qualifications. Once you are actively participating within a course, we will collect a range of student data that includes your progress, results, tutor and student communications and feedback.

We may also collect financial data, including bank account and payment card details in order to process any payments to which you have given permission; and marketing and communications data including contact preferences.

In the future we may also collect mandatory monitoring data to report to third parties, including but not limited to the Office for Students and Higher Education Statistics Agency (HESA).

 

Where do we obtain this information?

We collect some of your information directly from you, either through information that you give to us when you contact us, apply to enrol with us or use our website, or related apps, social media or digital services. You are not obliged to provide your personal information to us. However, in not doing so you accept that we will be unable to provide our services to you, respond to your queries, or process applications you make to us.

We continue to collect data from you through your subsequent engagement as a participant on one of our courses. We also may collect data from a third party that you have authorised to share your data with us including but not limited to your employer.

 

Why do we need information about you?

Generally, we use your personal information to conduct our activities and operations, and to improve our services. Examples include:

  • to confirm your identity when you contact us with a query or to process an enrolment form for one of our courses;
  • to respond to any queries and to process an enrolment on our courses;
  • to administer and manage our business and our courses, including sending your course materials, monitoring progress of a learner through our courses, recording results achieved and submitting information to higher education regulatory bodies or government agencies;
  • to inform you of any changes to our courses;
  • to manage any appeals, complaints, concerns relating to conduct or matters of student wellbeing;
  • to provide you with marketing communications, newsletters, invitations and offers for existing courses and including new courses and programmes that we have not offered before but believe may be of interest to you (always giving you a way to opt out of further offers if you prefer) and to assist in developing new courses;
  • to operate courses or workshops in different media in which you are able to share information, including your personal information, with us and publicly (on the Terms applicable);
  • to determine if you are eligible for certain products, services or offers;
  • for a business or professional relationship we may have with you;
  • if you apply for employment with us, to consider your application;
  • to conduct market research about our legal education courses;
  • to process and fulfil any payments required;
  • to amend records to remove personal information;
  • for other everyday business purposes that involve use of personal information.

We have a legitimate interest to process the personal information we collect to confirm your participation in a programme and engage further with you through offering you an agreed service.

 

Who do we share your personal information with?

We will share your information with our agents, contractors, employees, associate tutors and service providers under formal agreements, who help us to provide services to you and require such access in order to meet our contractual duties.

We may share your personal data with regulatory authorities including the Office for Students and the Higher Education Statistics Authority (HESA). HESA’s data collection notice can be found here.

When we pass on or share your personal information in this way, we take steps to ensure personal information is treated in the same way that we would treat it.

 

Where is your information stored and how long do retain it for?

We use various systems and services to safeguard the personal information we store, as part of our business systems and processes. Your personal information will be held and processed in the UK by Law Training Centre.

If you are an overseas student that has been referred to Law Training Centre by one of overseas partners, data will be shared with the referring partner for the purposes of them to operate their programmes.

Except as otherwise legally required, we will keep your personal and academic data for no longer than six years from the date of your enrolment.

 

What are you rights?

You have a number of rights under the Data Protection Laws in relation to our processing of your personal data, which are set out below. You may contact us using the details at the beginning of this privacy policy to exercise any of these rights.

In some instances, we may be unable to carry out your request, in which case we will write to you to explain why. You have the right to:

  • request access to your personal data
  • ask us to rectify your personal data
  • ask us to erase your personal data (if we no longer have a good reason to keep it)
  • (in certain circumstances) ask us to restrict or block the processing of your personal data
  • port your personal data
  • (in certain circumstances) object to our processing of your personal data
  • object to any automated decision making where the decision has a legal or significant impact on you
  • withdraw your consent where we are relying on it to process your personal data.

We will respond to requests as soon as reasonably possible, but no longer than 10 business days.

 

What if you have a complaint?

If you have any concerns regarding our processing of and handling of your personal data, or are not satisfied with our handling of any request made by you, or would otherwise like to make a complaint, please contact info@ltckent.co.uk, in the first instance using the details at the start of this privacy policy, so that we can do our very best to resolve any issues.

If you still have concerns, you can also contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Changes to this privacy policy

Any updates to this privacy policy will be provided on our website. This policy was last reviewed and updated on 30th May 2022

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