The art of dealing with challenging clients

No matter your area of practice, a challenging client can be demanding and take up considerable part of your otherwise billable time. This course will enable you to identify the needs of a challenging client and provide you with the tools to build good relations and a successful professional relationship with such a client.

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Intensive Summer 2017 Sessions for Client Care and Legal Research (CILEx)

Thinking of enrolling for a CILEx Level 3 or Level 6 Diploma and are keen to get a head start on your studies? Or maybe you are still struggling with your CILEx Legal Research and Client Care Skills units or left them until last and now need to get them submitted before you can progress?

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Bridging the gap from legal expert to trusted advisor

Client loyalty and retention is sought by every law firm. However, meeting the client’s legal objectives is not enough to ensure that a client remains with you. Building a relationship of trust and security between you and your client is the key to guaranteeing a long term and profitable business relationship with your client. This course will teach you the techniques you need to transform yourself from a mere legal expert to a trusted advisor, ensuring your client’s retention and the creation of additional work.

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Probate crash course

The course has been specifically design to provide a clear overview of the administration process and covers all aspects from post death to finalising the estate.

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SRA Accounts Rules – the principles every lawyer needs to know

This is an in-depth workshop on the SRA Accounts Rules that need to be followed by every lawyer in a firm, whether their position is that of a legal assistant or a practice owner. The course will provide you with a clear understanding of the key Rules and practical guidance in ensuring client money is dealt with in accordance with the Rules.

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Money Laundering Regulations – common pitfalls and how to avoid them

Money laundering incidents that affect law firms are on the increase, with the SRA keeping a close eye on law firms for any irregularities. This workshop will provide you with a clear understanding of the Money Laundering regulations and practical guidance to ensure compliance.

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Commercial awareness for lawyers

In today’s competitive legal arena, having extensive legal expertise is no longer enough to differentiate you from the crowd. This course will provide you with a detailed overview of the concept of commercial awareness and how to acquire the commercial knowledge that relates to your area of practice.

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Law Firm Management Crash Course

This is an intensive workshop that will provide you with the tools to become an effective law firm leader. You will develop a strong understanding of the challenges faced by modern law firms and the techniques that will allow you to successfully lead your legal team.

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