Understanding the SRA Rules and their impact on every member of a firm

It is a common misconception that the SRA Rules only apply to solicitors. In this workshop, we explain how every staff member of a firm is responsible in adhering to the rules and regulations of the SRA Handbook (2011) and provide a clear explanation of the main regulations, with the use of practical examples.

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CILEx Information Days

The art of dealing with challenging clients

No matter your area of practice, a challenging client can be demanding and take up considerable part of your otherwise billable time. This course will enable you to identify the needs of a challenging client and provide you with the tools to build good relations and a successful professional relationship with such a client.

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CILEx Information Days

Business development for lawyers

In today’s challenging and competitive market, managing and developing your legal practice is paramount to retaining and attracting new clients. This workshop will provide you with the necessary tools to build an effective business marketing plan, that will ultimately turn your vision of growth and profitability into reality.

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Assertiveness skills for lawyers

Every legal practitioner has had to face at least one client or colleague that got under their skin, making them disproportionately concerned about how they are perceived, feeling not up to par. This workshop will enable you to recognise your strengths and arm you with the tools to become more assertive, without losing yourself.

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CILEx Portfolio & Fellowship Application

Adapting your communication style for more impact with colleagues and clients

Lawyers are expected to be outstanding communicators. When clients do complain it is often about poor communication rather than the technical aspects of legal work. This workshop will enhance your essential communication skills for being effective and successful with colleagues and clients.

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Achieving Excellence in Client Care

This course is designed to provide you with a current insight on the needs of the modern client. You will be provided with the tools to identify your client’s needs and the tactics you need to follow to ensure that your client’s expectations are surpassed.

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Effective time management for lawyers

In today’s competitive legal market, it is crucial to achieve as much as you can in as little time as possible. Modern lawyers juggle many balls, whether it is fee earning targets, client deadlines or management tasks. It is therefore imperative to have a clear awareness and understanding of the techniques that will increase your productivity and effective use of your time, while at the same time reducing your stress levels.

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New CILEx Kent Branch

Presentation skills for lawyers

This workshop will be particularly useful for those with no or little experience in delivering presentations. The workshop will provide you with a strong understanding of the key elements that make any presentation successful, ensuring maximum engagement.

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CILEx Information Days

Negotiation skills for lawyers

By many, negotiation is regarded as an art and one of the key skills a successful lawyer should possess. This workshop will provide you with the tools to enhance and develop your negotiation style by acquiring an excellent understanding of the key principles and techniques of negotiation, with the use of realistic and practical examples.

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CILEx revision sessions

Developing a high performance team

Every firm’s greatest asset is their team. Recruitment is an expensive exercise and therefore identifying, developing and retaining the talent is of paramount importance to increased profitability and decreased disruption in your practice. This workshop will teach you how to develop your team and bring out the best in them resulting in satisfied returning and new clients.

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